Frequently Asked Questions

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Every item purchased on Envato Market has a unique code, called a purchase code. A purchase code is used by authors to verify you have purchased a licence for the item. The purchase code may be required to access an author’s support site (if support is offered) or to enable automatic updates.

Envato is extremely fortunate to have a huge community with highly engaged users. Part of our community’s time on Envato Market is spent within our forums, our common grounds for communication. In order to clarify the different roles and responsibilities of the various people and roles that post in our forums we hope you find the following information useful.

Authors who are designers, developers and creatives from all over the globe are responsible for the work you see on Envato Market. Authors are not obligated to provide support, however most do. You will know if an author provides support, simply by viewing the “Support” tab on the item page.

As an Envato Market author you need to select the most appropriate payment method in order to receive your earnings. Each payment method and provider may have restrictions regarding which countries they pay to, for legal and / or commercial reasons.

When deciding whether or not to use a trademarked name as a title or tag you should ask yourself this question; "Am I describing what it is or what it the item is like?" Using trademarked names to describe what your file actually is is acceptable. Using them to describe what your file is like is not.

Over the years Envato Market has changed fees & rates several times – always in favour of our authoring community! If you have been selling files for some time, these rates may apply to you. If you are a new author, you should review our Current Rates or read about our author program If you are interested in Selling Your Work.

Sign in to your Envato Account via the button at the top right of the Envato Market sites. Frequent username changes are not permitted.

Authors may unofficially partner with other authors to create new items, but we advise strong caution when doing so. Envato Market considers the person who created an account and agreed to the terms and conditions to be the sole copyright holder of the items for sale and the only person eligible to withdraw any funds.

It is important that your Envato Account has a secure, private password at all times. Sign in to your Envato Account via the button at the top right of the Envato Market sites.

Becoming an author on Envato Market carries certain legal implications. Everything you sell must be your own original content. If you use any assets that are owned by someone else, you must have a license that grants you permission to use and resell them.

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